Turn audio description on from the Accessibility Settings menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.. The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …Farmers Telephone Cooperative. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Learn How to Turn off Closed Captioning on Comcast Xfinity. Follow our step-by-step guide to customize your viewing experience today.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...A new window with the closed captioning settings will appear on your TV screen. Just select the “OFF” option using your remote control to disable subtitles on your Sceptre TV. You can also use the settings menu to turn off subtitles. Go to the “Audio & Subtitles” section and uncheck the “Subtitles” box. Once you have completed these ...While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ...On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On.So today, we’re making a series of American Sign Language (ASL) tutorial videos available across each of our platforms – including X1, TV Go on the web and the Xfinity TV mobile app – that provide details about how to turn closed captioning on and off. These videos feature Deaf individuals – not actors or ASL interpreters – who explain …Use your Fire TV remote or Fire TV App. Press the “Menu” button. Choose “Subtitles and Audio.”. Then choose the “On” option under “Subtitles and Captions.”. If you want to turn off the subtitles, go back to the “Subtitles and Audio” and after you select the subtitles you’re currently using, select “Off”. The menu also ...Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions …Go to the Account settings. To locate them, click on the profile icon in the top-right corner of the screen. It’s located either under the “Settings” option or the gear button. In the ...If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...Open Microsoft Edge Browser. Click on the three dots (…) on the upper right corner of the edge browser. Select Settings. On the Settings window, click on Reset Settings on the left pane menu. Click on Restore settings to their default values. Review the changes it made and proceed in reset. Close the browser after the reset and re-launch ...Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color, and formatting).To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Open the Acorn TV app. Select a TV show or film and start playing. Select the CC icon in the upper left corner. Turn captions on or off. You can also control captions from the Home screen by selecting the “Settings” menu (the three dots in the top right corner) and checking or unchecking the “Global Closed Captioning” option.To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.May 21, 2020 ... Scroll to the left to the text bubble icon, select None. Please allow 30 seconds for the subtitles to turn off/on. For additional information ...On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On.When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.In today’s digital world, accessibility is a key factor in determining the success of any online platform. As more and more users consume content on various devices, it is crucial ...To use subtitles, captions, or choose audio language: Open Netflix and start playing a TV show or movie. Take the action listed for your device: Press the up or down arrow on the remote. Hold down the center button on the Apple TV remote. Swipe up or press the up arrow on your Apple TV remote. 4.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line …Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...The lifestyle hotel sector is an increasingly competitive one, and Hyatt is throwing another hat into the ring this summer with the arrival of Caption in Memphis. Hyatt plans to go...Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock .Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ...In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream Portal; Accessibility Options in Xfinity Stream App for Apple Devices; Accessibility Options in the ...Farmers Telephone Cooperative. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, …From ARPA to Comcast and Progressive, there are up to $25K in grants available now for small businesses in communities across the country. One of the many benefits of grants is the...Apr 11, 2023 · Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ... Jun 7, 2021 · CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off. On the left side of the page, look for the “Settings” option. You may need to use the arrows to navigate there if you don't see it immediately. Select “Accessibility” or “Captions” (it varies by model). Use “Captions Mode” and select “On always”. If you also need to adjust caption size, use the arrows to visit the ...Of course, people are more inclined to share products they like than those they're unhappy with. Amazon’s latest feature in its mobile app, Amazon Spark, is a scrollable and shoppa...Of course, people are more inclined to share products they like than those they're unhappy with. Amazon’s latest feature in its mobile app, Amazon Spark, is a scrollable and shoppa...Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box.Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.Jan 22, 2023 ... Closed caption is set to "On" but keep turning theselves off. They used to work fine. Please make them work fine again.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.In this video, I'm going to show you how to switch off live caption on Android. So live caption is when you are maybe watching a video and it basically turns...We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles) Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you love even ... - Press the "CCD" button on the Insignia remote control; this is the fastest way to access the closed-caption settings. Press the button repeatedly to select one of the available captioning options, including turning them on or off.24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app.Closed Captions & Subtitles – BritBox. BritBox. Getting Started. Closed Captions & Subtitles.On the left side of the page, look for the “Settings” option. You may need to use the arrows to navigate there if you don't see it immediately. Select “Accessibility” or “Captions” (it varies by model). Use “Captions Mode” and select “On always”. If you also need to adjust caption size, use the arrows to visit the ... We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in.In this video, I'm going to show you how to switch off live caption on Android. So live caption is when you are maybe watching a video and it basically turns...The lifestyle hotel sector is an increasingly competitive one, and Hyatt is throwing another hat into the ring this summer with the arrival of Caption in Memphis. Hyatt plans to go...Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...Step 4. Use the left or right arrow buttons to disable the Closed Captioning feature in the cable box. References. Tips. Writer Bio. Closed captioning is an on-screen textual translation of a video's audio component. Closed caption descriptions can be turned on or off by the viewing audience through the viewers TV set or cable box.Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...Aug 8, 2023 · Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ... 4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV.Jul 24, 2021 · Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's. Same problem I've been trying to figure out for a week on 2 Samsung tvs. Very frustrating. In the accessibility settings there is no option to turn off/on for closed captioning, only for audio description. Looks like they took the option out. If I use the Xfility TV box on another tv it gives an off/on option for closed captioning. Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in.May 24, 2019 · Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style. And you need the apple tv remote to turn off the closed caption on peacock. 1. Press the Select button on the Apple TV remote (the round button in the middle). Slide your finger down on the remote trackpad. (First generation Siri Remote) 2. Playback options will appear on the screen, select subtitles and click On/Off.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.In today’s digital age, accessibility is key when it comes to entertainment. Closed captioning has become an essential feature for many viewers, allowing them to fully enjoy their ...To use subtitles, captions, or choose audio language: Open Netflix and start playing a TV show or movie. Take the action listed for your device: Press the up or down arrow on the remote. Hold down the center button on the Apple TV remote. Swipe up or press the up arrow on your Apple TV remote. 4.Select (Start) > Settings > Accessibility > Captions. In Caption style, expand the menu, select one of the predefined options, and see how it appears in the preview. To customize the selected predefined option, select Edit and then modify the option details to your liking. Learn how to change closed caption settings in Windows. Step 3. Press the “CC” button once more while the “Closed Caption” box remains o
Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes tTo enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.Sep 27, 2022 ... Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live ...Turn on your Vizio TV. Press the “Home” button for newer models) or the “V” (Vizio Internet Apps) button on the remote. Access the “TV SETTINGS” menu, then select and open the CLOSED ...Xfinity Stream App. Xfinity Community Forum. Xfinity AppsPeacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock .In this video I show you how to turn on and off Closed Captioning on the Amazon Fire TV Stick 4K with the Alexa voice remote. I also show you how you can cha...Dec 29, 2022 · Closed Captioning is OFF for both the Fire stick device and in the separate Settings for Xfinity Stream. But despite this, as described above, CC defaults to ON for each newly opened Xfinity Stream channel/program. Xfinity Stream App. Xfinity Community Forum. Xfinity AppsFind out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as …Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!In today’s digital age, streaming platforms have become a primary source of entertainment for many people. With a plethora of options available, it’s essential for streaming servic...We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...May 21, 2020 ... Scroll to the left to the text bubble icon, select None. Please allow 30 seconds for the subtitles to turn off/on. For additional information ...Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes.Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. 1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes.We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.Highlight the “Accessibility” or “Closed Captioning” option and press the OK or select button on your remote control to enter the subtitle settings menu.Sep 27, 2022 · Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a week ... Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.Dec 20, 2023 · Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. Learn how to activate and deactivate Closed Captioning on Xfinity X1 box with this simple tutorial video.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and …Jan 22, 2023 ... Closed caption is set to "On" but keep turning theselves off. They used to work fine. Please make them work fine again.Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...First, you’ll need to find the CC menu: Turn your television set on. Take your remote control and press the Via button. Use your remote control’s arrow buttons to Select HDTV Settings – this will open the full menu. Find and select the CC menu (on some models this option is displayed in its full name – Closed Captioning) As you can see ...Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.The lifestyle hotel sector is an increasingly competitive one, and Hyatt is throwing another hat into the ring this summer with the arrival of Caption in Memphis. Hyatt plans to go...Jul 15, 2021 · While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. Nov 27, 2022 ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps!Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.Of course, people are more inclined to share products they like than those they're unhappy with. Amazon’s latest feature in its mobile app, Amazon Spark, is a scrollable and shoppa...Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.And as far as your suggestion to"play the same program on a smart phone/tablet and see if it has captions. the closed captions may be a 'side car' and not recognized by the x1 set top box" It works on our main cable box with voice control. Evidently that box has additional CC hardware or software to display the CC.Xfinity products come with accessibility features for people with disabilities, like closed captioning, voice guidance, and other more, built right in. ... Just say “captions” or press B to turn captions on or off. Bluetooth compatible. Connect your favorite Bluetooth headphones, speakers, or hearing aid streamer right to our latest TV ...Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine.Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.Closed captioning. Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes t 4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device prefer